Privacy policy

This Privacy Policy explains how Level Thirty3 (“we”, “us”, or “our”) collects, uses, and shares personal information when you use our website www.levelthirty3.co.uk, sign up as an artist, make a purchase, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We collect personal data when:

• You place an order

• You create an account

• You sign up as an affiliate or artist partner

• You complete a form (e.g., artist submission form via Google Forms)

• You contact us

This may include:

• Name, email address, phone number

• Billing and shipping addresses

• Account login details

• Uploaded artwork (if you're an artist)

• IP address and browser/device data

• Social media handles (if voluntarily provided)

2. How We Use Your Data

We use this information to:

• Fulfill your orders and manage your account

• Contact you regarding your orders or submissions

• Administer affiliate commissions and artist royalties

• Send marketing emails (you can opt out at any time)

• Monitor website performance and improve our services

• Prevent fraud or abuse

3. Artist Submissions

If you are an artist, we may collect submitted artwork, logo placements, and product information. Artist submissions are stored securely in our private Google Drive folder. Only our internal team has access to these files unless otherwise agreed upon.

Artists are not able to see the files of other artists. Submitted artwork must follow our guidelines and may be reviewed and edited before approval.

4. Sharing of Information

We share your information only with:

• Shopify (e-commerce platform)

• Zakeke (custom product designer)

• Google (form and Drive integration for submissions)

• Payment processors (for checkout)

• GoAffPro (affiliate management)

We never sell your data.

5. Cookies

We use cookies to provide a better experience. This includes remembering your preferences, tracking website analytics, and tailoring product suggestions. You can disable cookies via your browser settings.

6. Your Rights

You have the right to:

• Request a copy of your data

• Request data deletion or correction

• Unsubscribe from marketing emails

• File a complaint if you believe your data was misused

To request access or deletion, contact: hello@levelthirty3.co.uk

7. Data Retention

We keep your information only as long as necessary. Artist submissions and order data are stored for record-keeping, tax, and product reproduction purposes unless requested otherwise.

8. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect information from children.

9. Data Security

We take reasonable steps to protect your information, but no system is 100% secure. Please protect your login credentials.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices. The updated version will always be posted on this page.

11. Contact Us

If you have any questions or concerns, please contact:

Level Thirty3
43 Barn Owl Close
Torquay, TQ2 7TN
hello@levelthirty3.co.uk