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FAQ

Faqs

FAQ's

What Is Level Thirty3?

Level Thirty3 is a UK-based store offering high-quality gaming and workspace desk pads, featuring designs by independent artists from around the world.
Where are you based?

We are based in Torquay, Devon, UK.
Do you ship internationally?

Yes, we ship worldwide.
How long will my order take to arrive?

UK orders typically arrive within 3–5 working days. International orders usually take 7–14 working days.
Do you accept returns?

Yes, we accept returns within 30 days of delivery. Items must be unused and in original condition. For full details, visit ourReturns & Refund Policy.
What sizes do your desk pads come in?

We offer three main sizes:

  • 450x400mm
  • 600x300mm
  • 900x400mm (XL)
Can I submit my own artwork to be featured?

Yes. We accept submissions from artists globally. Apply via the Artist Sign-Up link in the footer.
Can I customise a desk pad?

At the moment, we only sell pre-designed pads from our artist collections. Custom options may be added in the future.
How can I contact you?

You can reach us at hello@levelthirty3.co.uk or via the Contact page.